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15 Qualities A Manager Should Have

Much is given, much is required. This is an adage that fits a managerial position well. Since it is a post that is considerably superior and even coveted at times, it is only right for a manager to champion high standards and translate core values into actions.

So whether you’re already a manager or aspiring to become one, here are the most important characteristics you need to have in order to be an effective leader and an asset to the company.

15 Qualities A Manager Should Have

1. Discipline
If there is one trait you need to consistently work on, it would be this. From coming to the work and conferences on time, to meeting (or even beating) deadlines, and to upholding company policies, you must be able to show how disciplined you are.

2. Confidence
Some people say that the secret to doing things is nothing but confidence. But the catch is that for you to feel confident, you need to have a clear idea of what you’re doing first. Otherwise, your efforts will be for naught. Also, confidence can be easily mistaken for arrogance.

So arm yourself with the appropriate competencies and experiences, and then share them with your colleagues. When they see that you’re confident because of your track record, you will gain their attention and respect.

3. Motivation
With the world being round, you can’t expect that your company will only be in the upside. However, a good manager is able to put things in perspective even during the lean seasons. Thus, always try to see the blessing beyond misfortunes, and look for factors that can help you and your colleagues stay motivated.

4. Resilient
Sometimes, what makes managers noticeably good is not just their ability to find solutions but how they respond to the pressure it brings. As a manager, you need to learn how to cope with stress gracefully, and if possible, without complaining.

5. Reliability
The people you work with need to see that they can count on you for everything that has to do with your job. So first and foremost, ensure that you personally do your job well. You also need to make sure that those who are under your management accomplish their tasks, and that you are willing to provide assistance whenever there are lapses.

6. Knowledgeable with tasks
As manager, you are expected to be on top of everything. As such, make it a point to be privy on relevant details about your company’ products, methods, targets, clients, achievements, and developments.

7. Handles money matters well
Issues about money are indeed very sensitive by nature, so it takes a good manager to handle them well. Therefore, familiarize yourself with rudimentary financial knowhow so that when money matters are raised, you will know what to say and what to do.

However, if your position requires you to be the point person when it comes to money matters, then be sure that you equip yourself by reading financial books or attending financial seminars for corporate settings.

8. Organized
Misplacing files or forgetting important work-related events belong to management horror stories. To avoid these from happening, work on organizing your schedules, filing system, and even your work area. Clear your desk of clutter and keep a day planner, digital or otherwise, which can help you track your appointments and tasks.

9. Has the legal know-how
The legal aspect of managing a company can be a little tough since it requires a lot of learning, but once you get the hang of it, it won’t be as difficult. As a manager, you need to have a basic understanding of your industry’s legal accountabilities and of employment prerequisites.

Spend time reading and studying legal topics related to the business you’re in. You can also attend seminars and trainings where you can ask professional speakers questions you might have.

10. Empowering
To many, sitting on the manager’s seat is already a powerful position to be in. But as they say, great power comes with great responsibility. The thing is, even a person of authority needs to share his power for the company to progress.

As such, enable your staff by delegating tasks. Make them feel that they are capable by trusting them with assignments you know they can do and influence them to be accountable for their jobs.

11. Approachable
Being a manager can keep you constantly busy. And when you’re often preoccupied, your workmates might find it difficult to talk to you. To be more approachable, what you can do is to simply encourage the people you work with to talk to you when they need to.

You can decorate your cubicle or office with congenial decorations made with bright colors and photos. Plus, you can make your staff feel comfortable by holding regular pep talks—those that are not so formal but send a clear message. Just remember that in whatever you say, the most important thing is that you will follow through.

12. Eloquent speaker
Companies like call centers require representatives who can speak very well. If this is one of the minimum requirements for being an entry level agent, you can just imagine how good a speaker you must be when you’re a manager.

This is not just about mastery in language and grammar. For you to be a good speaker, you also need to learn the kind of words, speeches, and humor that work for different kinds of audiences. And if you can, develop in yourself the ability to sell a bright idea through your words.

13. Good listener
While being verbally fluent is greatly appreciated, it also pays off to practice the art of listening. This characteristic is greatly helpful when solving problems and coming up with resolutions.

So during meetings, hear what your subordinates have to say and accommodate their ideas. Also, learn how to read between the lines or to interpret nonverbal messages, since you can’t always expect your staff to be as vocal as you are.

14. Adeptness in writing
Paperwork is possibly the least popular aspect of a manager’s job, but it doesn’t mean that it’s not important. As a manager, you will be expected to write reports, recommendations, evaluations, and letters. Thus, it would be worth your while to brush up on how to write formal correspondences and similar materials.

15. Sense of commitment
The growth of the company and your staff is also your own, so if you want to see how these areas can be improved, you have to commit yourself to making it happen. When your workmates see your dedication, it is highly likely that they will follow suit.

Lead by Example

Aside from upholding these qualities, what also matters is that you constantly live by it so that you can be an ideal example wherever you may be. What about you? What qualities do you think a manager should have in order to be effective in his or her environment? Share us your opinion by writing a comment below.

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3 Responses to 15 Qualities A Manager Should Have

  1. Caye Canlas April 3, 2013 at 4:39 am #

    Awesome piece Jillyan! I absolutely love the part under Motivation where it says ” a good manager is able to put things in perspective even during the lean seasons”. This is what great manager is all about, well at least for me. I have seen tons of people calling themselves as managers but cannot or does not display any of these qualities. Consider me an avid follower 🙂 Hope to see more posts about leadership or managing here 😀

  2. scott graham April 3, 2013 at 1:01 pm #

    Very good article.

  3. Jillyan Scott April 8, 2013 at 9:17 am #

    Thank you Scott! 🙂

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