It doesn’t matter what industry your business serves or how successful it is, you’re always going to have one or two employees that are difficult to deal with. Whether it’s because they aren’t as efficient as other employees or simply because they’ve got a poor attitude towards working, there is always something that needs to be addressed and unfortunately, it’s not always easy to achieve.
Dealing with hard to manage employees can end in two different scenarios. Either your words work wonders or they make the situation worse. If you’re looking for help when it comes to dealing with your difficult employees, look at some of the below tips that will make you feel confident in doing so.
1. Try and Understand Why They are Being Difficult
Firstly, it’s important to get into their shoes and look at their situation through their eyes. They are playing up for a reason, whether that’s because of personal issues or something else – there’s always a reason why they are difficult.
It’s much easier said than done, but try and understand their situation and see if there is anything you can do to help them resolve it. Sometimes they just can’t be reasoned with, but other times there is something on their minds that can quickly be addressed so they can improve their attitude in the workplace.
2. Resolve Conflicts Quickly
It’s time now that you stand up and be a boss. If there are any conflicts in the workplace it’s up to you to ensure they are dealt with promptly. Be firm, but at the same time, make sure you’re not just abusing your management powers.
It’s important any conflict is resolved in the right way because you’ll have to continue working with these people, and it’s always a much better working environment if everyone gets along, and that includes you working with your employees under difficult circumstances.
3. Get Advice from Your Colleagues
If you’re a new boss or an experienced manager, there will always come a time when a situation pops up and you don’t have the experience to resolve it. There is nothing wrong in asking for advice from your other colleagues, and sometimes it’s the only way forward to resolve conflicts.
4. Be Inspired from Successful Entrepreneurs
You only need to look at someone like Gurbaksh Chahal to see how he has taken his businesses to the next level. Success didn’t come easy, but he now runs a business called Gravity4, which operates on a global scale in more than 20 countries and has more than 400 employees. He achieved his business success, in part, because he stood up and became a leader to his employees, a leader that they respect and want to work for.
5. Think About Whether the Employee is Worth the Hassle
Some employees may prove to be a little difficult from time to time, but some of them do add value to a business when they aren’t moaning. However, there are also the difficult employees who don’t do a lot other than cause issues, and it’s then when you need to start thinking about letting them go if you’ve done all you can to give them a chance. Some employees are always worth keeping, but there are those that don’t deserve your time or a job working under your excellent management.
Running a business isn’t easy. If you’re not worrying about finances and paperwork you’re getting involved with conflicts in the workplace which are, quite frankly, a waste of your time. It’s always guaranteed to happen though, but by implementing the above tips when dealing with an employee you’ll find you are much more confident in making the right decisions.