Its right to expect the best from your staff, but do you know how to achieve this? Try these ten top tips to show you how…
1. Do it first
If you can tell your team that you’ve been there, done that; you have more credibility and will gain more respect for what you want.
2. Improve it
Take the best of what you’ve done and improve it. After you’ve established your credibility, sort through the best of your experience and improve it to suit your current situation.
Be reasonable in your expectations. Remember that it took you a long time to get to your current expertise level, so be reasonable about what you expect others to accomplish for you.
4. Give direction
Give direction and then back off. Let people do what they need to do. If you have a team, let them do their jobs, don’t micromanage every detail. Most people work best when they’re given autonomy.
5. Offer Support
Offer support on an as-needed basis. Let those you manage know that you’re there for support when the going gets tough, but don’t do their jobs for them.
6. Build in accountability
With leadership comes accountability and responsibility. Make sure people know that you expect them to ‘own up’ to what they have to do.
7. Be clear
Be crystal clear about your goals. It’s amazing what people hear. Be definitive about where you want your team to go and the timeline for getting there. No one likes to flounder in a haze of unclear and ambiguous direction.
8. Reward in public, reprimand in private
You won’t gain respect for reprimanding someone in front of others. Remember, the ultimate responsibility is yours and if your people know that you back them up, they’ll go the extra mile for you.
9. Credit the team
If your department or team has been successful in meeting the goals, acknowledge them in open forums and public opportunities. Do this even when you know that one or two of the team members has not fully pulled their weight. You’ll gain their respect and they’ll be more willing to follow you the next time.
10. Be sensitive to unusual circumstances
No matter how much you’d like to think that the company or department comes first, people do have private lives and personal circumstances can affect their focus. Be sensitive within a reasonable period of time and then call them on it if they are not functioning up to par.
Post by Paul Davis. For more information visit www.davisbusinessconsultants.com