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Back to the Business Basics

In this post we look at going back to business basics; Focusing on the customer, delegating responsibility, avoiding micromanagement, setting realistic goals, corporate training and competitive analysis. Customer Service Focus Small businesses need to be focused on making sure that their customers are happy and satisfied. Each customer represents potential […]

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Internet Copyright Facts You Need to Know

Small business owners with their own websites need to be familiar with a few key points regarding copyright law. This is because, as a website owner, dealing in copyrighted materials is a key part of your business regardless of whether you realise it or not. As a result, you are […]

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Reimagining Customer Loyalty

Ask not what your loyal customers can do for you, but what you can do for your loyal customers. The difference may seem on first glance to be purely rhetorical, but if one examines further the impact that top spending customers have on businesses, the importance of letting the customer […]

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10 Tips for Effective Business Writing Skills

Business people tend to express themselves in a short, clear and effective manner. Not all of them are enthusiastic about writing lengthy grant proposals, presentations, business letters, emails, and other types of documents. Read on for some tips on effective business writing skills. The biggest reason for such disinterest in […]

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