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The Dynamics of a Location-Independent Business

Business owners are always looking toward two benefits: Reducing costs Increasing efficiency Interestingly enough is the fact that the push toward SaaS, location-independent services, and integrated Web/hardware tends to be the solution for the majority of businesses (if they’re willing to make the transition); especially those that are in their […]

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Benefits of Working with Small Business Lenders

A small business is in continuous need of financing to grow the business or to help with unexpected business costs. Lending companies, called SBLCs, or Small Business Lending Companies, have been authorized by the government agency charged with assisting small business growth, the US Small Business Administration, to provide financing […]

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How to One Up Your Next Business Conference

Conferences are a prime-time location to meet new and established players in the market. They require a small financial investment but with it follows many benefits: Promote products/services Build upon the brand Solicit feedback Networking The goal of the business is to get your name out there; what better way than […]

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Score Your Survival Ability

The ability to reinvent yourself and reinvent your organisation will be one of the most important competencies to master in the 21st century. Weathering the storms of creative disruption. Dealing with the shock waves coming your way. Are you a melting iceberg? A survey by The Global Centre for Digital Business […]

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Handy Tools to Excel at Client Servicing

Just as you’re about to close the deal and finalize things, the client calls “I just remembered, I need to make a few amendments. Can you send an updated statement to our address?” and your day turns becomes rather unpleasant. But there’s no alternative. Keeping clients satisfied is a priority […]

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Stand out from the crowd

Learn How to Differentiate Your Business, Using Customer Experience (CX) Excellence

How Customer Experience (CX) can give you a competitive edge “By 2020, customer experience will overtake price and product as the key brand differentiator.” — Walker Info – 2016 In the world of small to medium business, it is becoming harder and harder to differentiate yourself from others. Customers are tired […]

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Change is coming, so what?

  Knee deep in future trends At the moment I am knee deep in future trend books. Just finished reading “Augmented” by Brett King, “The Third Wave” by Steve Case, “The inevitable” by Kevin Kelly and “The fourth industrial revolution” by Klaus Schwab. Change is coming All are saying the […]

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