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A Quick Guide to Managing Your Online Reviews

Whether it’s making an online purchase or checking out a local cafe, consumers will now check the Internet to find out the online reputation of a business before asking their friends for recommendations. Approximately 88 percent or 9 out of 10 people will check a review online to determine the […]

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Leadership Lessons Learnt From the Gaming Industry

The video game industry generates $100 billion in revenue every year. It’s also a competitive market, where consumers are constantly pushing for new games and new ways to play those games. Keeping a business thriving in this market takes some big ideas, and big leaders to push those ideas forward. […]

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Learn How to Differentiate Your Business, Using Customer Experience (CX) Excellence

How Customer Experience (CX) can give you a competitive edge “By 2020, customer experience will overtake price and product as the key brand differentiator.” — Walker Info – 2016 In the world of small to medium business, it is becoming harder and harder to differentiate yourself from others. Customers are tired […]

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4 Exciting Ways to Grow your Business

As the fall-out from Brexit continues, so too does the economic impact throughout the UK. British manufacturing has recently shrank at its fastest pace in more than three years, for example, while business confidence has also tumbled significantly. With this in mind, the notion of growing your business may seem […]

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