Anne
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- Member since
- Tuesday, 12 May 2009 23:02
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Anne replied to the topic Re: Stop the EU from closing markets in the forum.I am with you on this one. When you speak with your MEP ask them to explain how Uk suppliers are allowed to ship
goods into Ireland exempt of vat using an Irish Vat number and invoice these goods directly to the UK multi HO? Ask them to clarify what happens to the invoice when it arrives in the UK HO of the multi? Does the multi issue a transfer of goods invoice to it's Irish operation? If UK vat has not been paid how is this a B2B transaction? Who is monitoring this? How can the Irish Revenue grant the multi the right to choose not to disclose intra group transactions? how is this not the State interfering in the free market so as to confer a unfair and inequitable market place advantage to out-side multis over the domestic Irish supply chain.
The really campaign will be to have the generic Irish retailer (web based as well), supplier and distribution chain classified as an endangered species!!!
That reality is not as far away as one would think.
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Anne replied to the topic Re: Something that would put a smile on your face. in the forum.Certain brought a smile to my face.
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Shauna Summers thanks for the post Re: My Job is NOT CUSTOMER SERVICE.........
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Anne replied to the topic Re: My Job is NOT CUSTOMER SERVICE......... in the forum.I had a similar experience with a fright company many moons back. The company though Irish had their accounts office in the UK.There was endless trouble with wrong charges being applied to invoices, with double charges and they didn't appear to understand what a credit note was. It would take near an act of God to get them to issue one.
The one I loved the best was if you sent in a payment to them and clearly indicated the specific invoices this payment related to they allocated them against any other invoice but those ones. So your system and their system could never be talking the same "language"
In the end I closed the account. Naturally there was a balance on the account as the credit notes had not been issued. I would receive a statement and each time would reply detailing all relevant facts.
I too got a debt collection agent who appeared to be on a bad day. After listening to her being unreasonable for a while I informed her I was just making a few notes and I asked her was she satisfied that the information she had been given by the company was corrected and that I had no problem with her taking legal action if she was satisfied the information she had was correct that was her right. I suggested I was pluzzled by her call as she was bound to have copies of the various correspondence I had and would she mind referring to the one dated xx/xx/xx.
I was met with silence and she asked me in a more reasonable tone would I mind copying her on those docs. I readily advised her I would be happy to in court!!! At that stage with her I had moved from willing to be reasonable.
Her boss phoned me later and in a normal practical, non threatening manner the matter was sorted out as it should have been in the first instance.
It was an experience and a valuable one for me I came to understand if possible try not to lose your temper even if you feel you would like to strangle the person on the other end of the line. Importantly if you are right, can prove your position, firmly hold your ground and throw the ball back into their court.
Its not always easy.
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Anne created a new topic Problem encountered in the forum.We came up against a problem with a UK supplier who refused to pay us commission due. The supplier maintained
he sold to an UK multi who in turn sold on......
What I would like to know is- how can an UK supplier ship goods into Ireland exempt of vat on behalf of an UK multi
and invoice the Uk HO of that multi directly in sterling? Is this not invoicing exempt of vat within the same jurisdiction?
How can that UK multi go on to issue an transfer of goods invoice to its Irish entity - the UK multi did not "transfer", warehouse, pay Uk vat or technically have legal title of the goods, - that belongs to the Irish entity as the goods were issued via an Irish vat number. ?
It also appears the Irish Revenue in its wisdom grant mutlis - the right of financial regulation 8 - the right to choose not to disclose intra group transactions making full disclosure on our contract breach difficult to say the least. Anyone know much about this? I have tried to get clarity from both the DJEI and the Revenue to no avail?
Am I alone on this but does anyone see the danger of this to our domestic supply chain and ultimately to core exchequer returns which in turn affects all our businesses?
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Anne replied to the topic Re: Contacts for the Sport Retailers? in the forum.I am in this industry. What is the product?
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