There are few facts in business life that are so glaringly obvious as the one that tells us it is 5 times more costly to obtain a new customer than to keep an existing one. Yet, companies repeatedly focus more on acquisition that holding their loyal existing customers. Nearly 70% of customers leave because they feel the company is indifferent to them. Join us of this vital half day workshop and hear how four prominent Irish companies strive to retain their valuable customers. If you feel that you do not have the time to attend this event as you need to be out chasing new business, re-read the text above.
Sponsored by Microsoft, this event is free to attend for current members of the Sales Institute and members can use the panel below to register. The rate for non-members to attend is €150. For more information about becoming a member please click here or alternatively, contact the Sales Institute on 01 662 6904 or email firstname.lastname@example.org