Hi Janet,
Lots of changes coming in the Accounting Software market. There seems to be a disconnect with what's happening in the online world and the accounting world. For example online invoicing and payment collection is a big market with some well rounded players like Freshbooks etc. When you compare how easy these products are to Sage, Big Red Book can see why busy business owners outsource.
I recently saw an Irish startup called
www.usebullet.com launch - They seem to be the first to bridge the gap. They have basically automated the creation and population of all tax forms including payroll (bar I think the B1 not sure though). They provide an iphone app to capture receipts and they do the data entry.
I mailed one of the founders (as I love web design) and they said they'd received a lot of enquires from book keepers who were getting tight on work due to Accountants bringing the book keeping back in house. So it seems they were looking to modify the product and have a Book Keepers version which would help you retain the relationship but give you the tools to by-pass accountants. I don't think they're anti accountants but just built a product to fix their own problem.
They product seems to be priced at 29pm and 12pm for sole traders. I was more focused on the product then the book keeping but you should drop them a line, very helpful guys.
I know that doesn't answer your problem but it sounded like your not the only one having it. Hope it helps. Tom