Contrary to the popular belief of managers and business owners of the past, the best way to create a productive workforce and improve workplace wellness is to make happy workers. Employees who are satisfied with their jobs care more about the success of the company and their future position in it. Creating content employees is relatively simple. It involves treating them with respect, giving them sufficient rewards and listening to their concerns. The relationship between an employer and employee depends on many of the same factors that determine success in any other kind of personal relationship. Open modes of communication like opinion polls and interviews can improve worker satisfaction and productivity.
How to Improve Workplace Wellness
Take Suggestions Seriously
Managers and business leaders should always be listening for suggestions by employees. They are the people on the front lines of business operations who have intimate knowledge about what is and isn’t working on the ground level. An employee who is listened to will feel valuable to the company, and they will work hard to improve every aspect of the business in their department. Managers can get worker input by placing suggestion boxes in various areas of the office, or by conducting regular surveys of employees. Either way, people will be happy to know that their voice is being heard.
Listen to Complaints and Grievances
Complaints about working conditions, lack of pay, rude supervisors or any other condition that is making an employee’s life miserable should be taken seriously and treated with urgency. Nothing makes a worker feel more alienated than to have their boss ignore their grievances. Not all problems will have an easy or applicable solution, but letting workers know that they have an avenue to address problems will engage their sense of trust in the business. Businesses can gain insight on problems by holding regular meetings, conducting polls or having one-on-one interviews.
Your Employees Are Your Customers
Looking at the relationship between employees and employers as a customer-based partnership is helpful to both sides. Businesses pay their employees to perform certain services. If pay, including benefits like health care and vacation time, isn’t adequate to meet the demands of the worker, then they are likely to leave or not perform to their full ability. Employers should listen to what their employee-customers want, and they should make a honest attempt to meet them at a fair compensation point. Perception plays a large role in this. Employees who have clearly defined and accessible benefits will feel more compensated than workers who have benefits hidden in the fine print of employment contracts.