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Practising for Reality

Contrary to what is widely thought, in a role play situation, employees ‘play’ themselves and are not required to ‘act’. Role Play (in an Educational setting) can be described as the opportunity to practise a specific work-related situation to support and enhance a particular learning or skill.It is an interactive […]

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5 Ways To Put Your Business Back On Track

Running a small business is no longer a walk in the park. It is quite similar to lows and highs of cross-country. Ideally, success is not a straight line, but an array of slowdowns, wrong turns, and extremely dangerous curves. When running a business, the whole journey will be filled […]

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How to Make a Sale – Steps of the Sale

Have you heard the one about the man who walks into a hardware shop and asks to buy a drill?  “What kind of hole do you want?” responds the sales assistant.  It’s a classic sales and marketing training parable that encapsulates the relationship between buyer and seller.  The customer has […]

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23 Inspirational Female Entrepreneurs Graduate

23 female entrepreneurs graduated from the SUPPORT programme which was run by the Coolock Development Council and funded by Ulster Bank Community Impact Fund.  The certificates were presented by Nicola Byrne, MD, 11890. The SUPPORT programme provided business skills training, mentoring, guest speaker and networking events to these fledgling entrepreneurs, […]

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How Small Businesses Can Benefit From VoIP

Small business owners are inundated with advice these days – from ‘growth hacking’ to digital marketing tips, there’s a wealth of helpful information out there. One area that isn’t as well covered is the technological advances in business phone systems, and the options available to not only improve the efficiency […]

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Managing Your Marketing Material

As a new business, it is more than likely that your initial sales will be limited not by the quality of your service or product, but by the visibility and reputation of your company. The fact of the matter is that potential clients cannot provide you with a sale if […]

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The Death of PCs and Landlines?

There used to be a time when accessing the internet meant sitting in front of a computer. Nowadays, things have changed and much of our web browsing is done on a smartphone. We also use our smartphones for a number of day-to-day business activities: smartphone applications are now often just […]

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8 Steps to Success

I attended a fabulous networking morning at the Brehon Hotel, Killarney last week. My advice for all you business spa managers is get out and network more. I know time is tight but getting out and meeting people is the best promotion for your business. Social networking and similar marketing […]

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Get the Most Out of Your Employees

The more motivated your employees are the more valuable they are to you.  The adage that “you get out of something what you put into it” definetly applies to the employer-employee relationship.   The Dale Carnegie Training organization recently came out with a study that found that only 45% of managers […]

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