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How to Improve Customer Service

Gartner’s report, “Why You Need to Rethink Your Customer Self-Service Strategy,” estimates that by 2016, more than 80 percent of organizations will face higher customer service costs if they don’t provide self-service options for customers. The data points to more and more customers using online portals, FAQs and other online […]

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4 Apps to Help Run Your Business

In today’s competitive business world every second of your time is valuable, especially when you are running a small business. In light of this growing need to always be productive, here are 4 apps to help run your business… Evernote Evernote is a great alternative to Wunderlist but it is […]

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