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A Quick Guide to Managing Your Online Reviews

Whether it’s making an online purchase or checking out a local cafe, consumers will now check the Internet to find out the online reputation of a business before asking their friends for recommendations. Approximately 88 percent or 9 out of 10 people will check a review online to determine the […]

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How to Respond to Negative Online Reviews

It’s a fact of life, if you’re in business to sell products or services, at some point you’re going to come across a customer who doesn’t like you. Getting negative feedback can be a bitter pill to swallow, but its inevitability means that you should make sure you know how […]

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What Are Your Key Online Assets?

Online assets or real estate is a paramount concern for small business owners — and for a variety of reasons. Have you ever sought to register a URL for your company website, or perhaps sign up for a corporate e-mail address, only to find that the desired online property has […]

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